WinShark Privacy Policy
Welcome to Win Shark Casino, where protecting your personal information is one of our highest priorities. This privacy policy explains how we collect, use, store, and protect your data when you visit our website, register an account, or use any of our gaming services. WinShark Casino is operated by GBL Solutions N.V., a company registered under the laws of Curaçao (registration number 155090, registered address Seru Loraweg 17, Curaçao), and licensed by the Curaçao Gaming Control Board under license number OGL/2024/589/0556. By using our platform, you agree to the practices described in this policy.
Information We Collect
At WinShark, we collect information necessary to provide you with a safe and personalized gaming experience. When you complete winshark signup, we gather your name, date of birth, email address, phone number, and residential address to verify your identity and comply with anti-money laundering regulations. We also collect payment details when you make deposits or request withdrawals through our supported methods, including Bank Transfers, Interac, Mastercard, Skrill, Paysafecard, MiFinity, and Bitcoin.
When you use the Win Shark platform, we automatically record technical information such as your IP address, browser type, device identifiers, and gameplay activity. This includes data related to slots, live casino games, and other titles you play, as well as information generated when you use a winshark promo code or participate in our Loyalty Club.
Account and Login Data
We store login credentials securely whenever you access your account through winshark casino login. Our systems log authentication attempts to detect suspicious activity and protect your account from unauthorized access. If you use the winshark app or mobile browser version to log in, we also collect device-specific data to ensure compatibility and security.
How We Use Your Information
We use the information we collect for the following purposes:
- We verify your identity and age to ensure compliance with our licensing obligations
- We process deposits and withdrawals securely through our approved payment partners
- We personalize promotions, including winshark bonus offers and Loyalty Club rewards
- We monitor gameplay patterns to support responsible gambling initiatives
- We communicate important account updates, including changes to our winshark casino bonus codes or terms
- We analyze site usage to improve navigation, speed, and overall user experience
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience while browsing casino Win Shark. Cookies help us remember your preferences, keep you logged in, and understand how visitors interact with our games and promotional pages. You can manage cookie settings through your browser, though disabling certain cookies may limit some features of our services.
Sharing Your Information
We do not sell your personal data to third parties. However, we may share your information with:
- Regulatory authorities, including the Curaçao Gaming Control Board, when required by law
- Payment processors, including our subsidiary Ramtinar Techconsult Limited, which acts as our payment agent
- Fraud prevention and identity verification service providers
- Game providers such as NetEnt, Pragmatic Play, Play'n GO, and Evolution Gaming, solely for gameplay functionality
- Marketing partners, only where you have consented to receive promotional communications
Data Security
We implement industry-standard encryption and security protocols to protect your personal and financial data. Our WinShark login system uses secure authentication measures, and we regularly review our infrastructure to prevent unauthorized access, data breaches, or misuse of your information. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use strong passwords and enable additional security features where available.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, regulatory, and financial reporting obligations. Once your account is closed or your data is no longer required, we securely delete or anonymize it in accordance with applicable data protection laws.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
- Request a copy of your data in a portable format
To exercise any of these rights, please contact our support team, and we will respond within a reasonable timeframe in accordance with applicable regulations.
International Data Transfers
As WinShark Casino serves players across markets including the United Kingdom, Canada, Germany, Australia, Poland, and other regions, your data may be transferred and processed outside your country of residence. We ensure that appropriate safeguards are in place to protect your information whenever such transfers occur.
Children's Privacy
Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or service offerings. WinShark Casino reserves the right to modify this document at any time, and we encourage you to review it regularly. Continued use of our platform after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this privacy policy or how we handle your data, please reach out to our dedicated support team, available 24/7 via live chat or email at support@winshark.com. We are committed to addressing your concerns promptly and transparently.
Content updated: September 16, 2026